Privacy Policy

1. Introduction

Welcome to Quiotech Technologies ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://quiotech.com or engage with our digital marketing services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Fill out our contact forms
• Book a consultation through Calendly
• Subscribe to our newsletter
• Request a quote for our services
• Communicate with us via email, phone, or WhatsApp

This information may include:

• Full name
• Email address
• Phone number
• Business name
• Website URL
• Project requirements and messages

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information through:

• Google Analytics: We use Google Analytics to understand how visitors interact with our website. This includes information about pages visited, time spent on pages, referral sources, and general geographic location (city/country level).
• Vercel Analytics: We use Vercel Analytics for website performance monitoring, including page load times and user experience metrics.
• Device Information: Browser type, operating system, device type, and screen resolution.
• IP Address: Used for security purposes and general geographic analytics.

3. Cookies Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience.

Types of Cookies We Use:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics, Vercel Analytics).
• Functional Cookies: Remember your preferences and settings.

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

4. Third-Party Services

We use the following third-party services that may collect your information:

• Calendly: For scheduling consultations and meetings. Calendly has its own privacy policy governing your data.
• Google Analytics: For website analytics and traffic analysis.
• Vercel: For website hosting and performance analytics.
• WhatsApp Business: For customer communication.

We recommend reviewing the privacy policies of these third-party services to understand how they handle your data.

5. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide customer support
• To deliver the services you have requested
• To send project updates and communications
• To improve our website and services
• To analyze website traffic and user behavior
• To send marketing communications (with your consent)
• To comply with legal obligations
• To protect against fraud and unauthorized access

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Typically:

• Contact form submissions: Retained for 3 years or until you request deletion.
• Client project data: Retained for 7 years for legal and business purposes.
• Analytics data: Anonymized data may be retained indefinitely for statistical purposes.

7. Your Rights

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data we hold.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: Request limitation of how we process your data.
• Right to Data Portability: Request your data in a portable format.
• Right to Object: Object to processing of your data for certain purposes.
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within 30 days.

8. Legal Compliance

8.1 India IT Act 2000

We comply with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We implement reasonable security practices to protect your sensitive personal data from unauthorized access, disclosure, alteration, or destruction.

8.2 GDPR Compliance (For International Visitors)

For visitors from the European Economic Area (EEA) and United Kingdom, we comply with the General Data Protection Regulation (GDPR). The legal bases for processing your personal data include:

• Your consent (which you can withdraw at any time)
• Performance of a contract with you
• Our legitimate business interests
• Compliance with legal obligations

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data in transit
• Secure hosting infrastructure (Vercel)
• Regular security assessments
• Limited access to personal data on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically for any changes. Continued use of our website after any modifications indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: